- What does Firstgiving do?
- What makes a Personal Fundraising Page successful?
- Can I see examples of successful Personal Fundraising Pages?
- My charity is not in your system - can I fundraise for it with Firstgiving
- Does it cost me anything to use Firstgiving?
- Is making a donation through Firstgiving secure?
- How do I make an anonymous donation?
- What causes a card validation error?
- My company provides matching gifts, what do I need to do?
- I live outside the USA, can I make a donation?
- When I make my donation what form of payment can I use?
- How do I make an offline donation?
- Can I get a receipt for tax purposes?
Managing your Personal Fundraising Page
- How do I safely copy text from Microsoft Word?
- How do I edit my photo?
- Why am I having difficulties uploading an image to my page?
- How do I edit my personal Fundraising Page (including: offline total, target amount)?
- Where is my page? I log into my account and I can't see it.
- Why am I having trouble logging into my account?
- How do I find out more about my donors?
- How does my charity get donations I’ve raised on my Personal Fundraising Page?
- Why did a donation disappear from my page?
- I fundraised for the wrong charity, what do I do now?
- How do I cancel my fundraising page?
I looked here, and I still have a question
If we haven't answered your question in this section, you can email us to ask it yourself. We do our best to respond to all emails in a timely manner, but it can take us up to 2 business days to respond, as there are (fortunately!) many, many of you doing good out there.
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