If I pay the annual fee, do I still have to pay the transaction fees?
Yes. We do offer volume discounts, so the more you raise, the less you pay in transaction fees.
Do I have to sign a contact to work with FirstGiving?
No. We work on a 12-month subscription model. Please be aware that by signing up for a nonprofit account, you are agreeing to abide by our Terms and Conditions.
Will I be automatically charged on an annual basis?
No. At the end of the term, you will receive an invoice for the subsequent year. You may choose your method of billing, including auto-renewal via credit card, at that time.
If I don’t use the account for the full year, do I still need to pay the full fee?
Yes. We do not provide partial refunds.